Frequently Asked Questions
From barefoot ceremonies on the sand or marquees under a canopy of stars to
spectacular styling at some of the Sunshine Coasts most iconic reception
venues, First Class Functions can create your dream wedding.
We will be as devastated as you if we cannot proceed with your wedding or event due to Health regulations preventing it from occurring. We will work with you to find an alternative date that is mutually suitable. Our booking terms and conditions provide further details.
Certain months of the year can book out very fast so it is best to secure our services as soon as you have decided on choosing us. To secure the date we require you to fill out a booking confirmation form and pay a non- refundable deposit of $750$300.00 which is taken off the total bill. The final balance is due 3 weeks 14 days prior to your event
Designing your Special day to suit your personal style and theme is extremely important to us.
Face to face are recommended for at least one of the consultations so that you can see our showroom. Please allow an hour during which time we will cover off all the elements of your wedding from the ceremony thorough to the reception. We will discuss flowers, dresses, music, chair covers, place settings – whatever you need to make your day beautiful and stress free.
While we try hard to accommodate your diary, weekend appointments can be especially difficult as we are often setting up other couples’ weddings.
We offer a complementary first consultation. While we prefer to meet face to face we can discuss by phone or zoom. This helps us understand what is important to you on your wedding day or for your special event. Just as you need to be comfortable with our approach, we need to make sure we can absolutely nail your design which is why an upfront meeting is needed.
A lot of venues require us to pack down the night of your reception.If this is the case a late night packdown fee is added to your quote. The exact fee will depend on how much styling you have, location and day of the week. All of our fees are transparent on your proposal.
We understand that circumstances change, dresses change, colours change (just to name a few!) throughout the wedding planning process. We pride ourselves on being extremely understanding to these circumstances and would be happy to work through changes with you.
We offer the unique option of having a ceremony coordinator at the ceremony. This can take a lot of stress off on your special day as we can manage all your suppliers at the ceremony location to make sure it is all set up and ready for you. All you have to do is arrive! After your ceremony we can walk your guests to their transport options to get to the reception. Ask us how a coordinator can help you.
We understand that you may have items you would like to incorporate into your wedding (guest books, favours, photographs etc.) If you have booked us for decorating, we would be happy to help put your items out for you.
We sure can. We don’t take for granted this amazing part of the world we live in and want to ensure it is here for a long time to come. Let us know what is important to you and we will work alongside you to make your day as gentle on the earth as possible.
We sure do. As Sunshine Coast locals we know all the best venues and suppliers so can create the wedding of your dreams in no time. See our planning pages for more info.
Yes you can! While we will accept any items the week prior to your wedding, and take as much care as possible, we cannot be held responsible for any loss or damage. When items are dropped in, you will just need to complete a form to confirm what you are leaving and instructions on where they are to go.
Congratulations – it is considered to be a great omen for a long and happy marriage! We always plan a back up option to ensure the ceremony goes ahead with as little disruption as possible. We will confirm a mutual plan the morning of your wedding. Please also be aware that certain ceremony items cannot be used outside in wet or damp weather (such as aisle carpets, some lighting, peacock chairs etc) so these will not be available in adverse weather conditions, regardless of booking and paying for these items.
Not only are stunning flowers included in our exceptional floristry service but we also deliver them to you personally within a 10km radius of Noosa. We will also deliver button holes etc to a second Noosa address if these have also been ordered through us. All our flowers come in floristry boxes, surrounded by tissue to keep them in perfect condition until you are ready for them. One less thing for you to worry about!
We understand that sometimes things go missing or get damaged/broken at weddings and events. When we receive everything back after the wedding, if there is any damage or losses we will contact you and let you know the next steps. Our terms and conditions when you book our services, provide more detail.
A non-refundable booking and administration fee applies to all bookings.
This small fee covers our office staff to setup your file, include all your relevant information, send receipts for deposits and prepare proposals.
We set up weddings & events 364 days a year – that’s right, every day except for Christmas Day. Sundays and public holidays do incur additional labour charges.
Yes they do!
If you have ordered your fresh cake flowers with us, we will arrange them straight onto the cake if it is at the venue. If it has not arrived we will leave the flowers for your cake maker to arrange. Easy.